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View Full Version : Store falsely advertising the state min. What to do?



sgtgto
11-29-2009, 09:37
I picked up a bottle of Handy and ORVW 107 at a store in Grand Rapids, MI. They have signs up saying they charge the state min. I went onto the states website, and this store is charged 15$ more for the Handy, and 10$ more for the ORVW. What should I do? I have not called back yet, they are not open until a bit later.

spun_cookie
11-29-2009, 09:41
Go the passive aggressive rout.

Call and ask if they are honoring state min and then ask if the price they charged you is the state min and why it is different that what's on the web.

They might have a good reason... State min plus local tariffs, etc ... I would hesitate being to aggressive to start with... You may want to buy there again if they get the stuff you want.

sgtgto
11-29-2009, 09:59
Well I called, and the first thing that I asked was if they honor the state minimum for their liquor sales. And the man replied yes. Then I asked why the bottles I had purchased were considerably more than the state min.

He replied, while stammering a bit, that for the rare or limited release items, that there is a mark-up. And then proceeds to say that theirs are the lowest mark-ups around. Yet this place has signs that say they charge the state min.

What are my options here? I feel like someone kicked my puppy :hot:

Special Reserve
11-29-2009, 10:34
Well I called, and the first thing that I asked was if they honor the state minimum for their liquor sales. And the man replied yes. Then I asked why the bottles I had purchased were considerably more than the state min.

He replied, while stammering a bit, that for the rare or limited release items, that there is a mark-up. And then proceeds to say that theirs are the lowest mark-ups around. Yet this place has signs that say they charge the state min.

What are my options here? I feel like someone kicked my puppy :hot:

This is a problem I frequently run into in MI. Some stores that previously advertised that they charge the state minimum but don't on "premium" items either just go on doing that, or no longer advertise the stat minimum.

I personally know of several stores that had the BTAC marked up anywhere from $5 to $35 dollars. Additionally, I was in a store in Ann Arbor when there was a distributor in the store and he was telling the store owners that they should charge more for these items. I'm known to the store owner there and he gave me a bottle of Stagg and Weller for the state minimum when he was charging $5 more.

Chalk it up to experience, ans say that the BTAC is worth it (as it will be).

Will

Hondo
11-29-2009, 11:00
I'd speak to the owner... he would refund me the difference.

I don't allow anyone to scam me with false advertising.

spun_cookie
11-29-2009, 11:09
This is a problem I frequently run into in MI. Some stores that previously advertised that they charge the state minimum but don't on "premium" items either just go on doing that, or no longer advertise the stat minimum.

I personally know of several stores that had the BTAC marked up anywhere from $5 to $35 dollars. Additionally, I was in a store in Ann Arbor when there was a distributor in the store and he was telling the store owners that they should charge more for these items. I'm known to the store owner there and he gave me a bottle of Stagg and Weller for the state minimum when he was charging $5 more.

Chalk it up to experience, and say that the BTAC is worth it (as it will be).

Will

I agree with Will. Unless you can take it back and get it at a better price somewhere else, I would take keep it.

I would take the receipt back in and see if you can negotiate a price break on some other stuff.

Poke a little fun at it and see if you can get him to give you a deal for the next bottles... And it the long run... You got what you wanted at a price equal to or better than most of us... Its running $85 here in Tucson...

ILLfarmboy
11-29-2009, 11:10
What are my options here? I feel like someone kicked my puppy :hot:

No need to kill someone over the the price difference. Now, if he actual kicked your dog....... Jury nullification, baby.................!!!

cas
11-29-2009, 11:18
The MI system is pretty convoluted. The official state price changes periodically, both up and down, which makes it tricky for the distributors. There are many stores that have a sign declaring state minimum prices - but in fact they charge more. What is the point of such micromanagement - assigning every bottle of every size of every release a specific minimum price?
And why are most bottles displayed behind a shelf so that you can't pick them up and look at them? And why are there exceptions? I know state liquor laws are pretty idiosyncratic... but MI seems to represent an extreme.
Craig

sgtgto
11-30-2009, 11:45
Oh crap! That bottle of Handy that I got at this store... its a 2007 release!

I don't feel bad about the overcharge anymore! :lol:

OscarV
11-30-2009, 14:04
Oh crap! That bottle of Handy that I got at this store... its a 2007 release!

I don't feel bad about the overcharge anymore! :lol:

Why?
I don't get it.

ACDetroit
11-30-2009, 16:54
Yeah Jake, Why??? I have a store by me with 2006, 07, 08 and 09 Handy on the shelf and they are all state min. I'd still be pissed!

Tony

sgtgto
11-30-2009, 17:16
Well... because it is done. And I filed a complaint with the BBB :lol:

Lost Pollito
11-30-2009, 19:05
I believe the '07 should be $55 0r $60.

darkluna
11-30-2009, 19:39
Yeah Jake, Why??? I have a store by me with 2006, 07, 08 and 09 Handy on the shelf and they are all state min. I'd still be pissed!

Tony

Wow, count yourself a lucky man. The only reason I have access to 4 years of Handy is that I paid my money up front (including shipping) and stored it myself. I have seen a total of 2 bottles of Handy on the shelves in Oregon since 2006.

Are "state minimum" prices still published for prior years of Handy?

Any stores still carrying previous vintages should be able to charge a premium IF they wanted to, considering their cost to run their business has been continuous since they purchased those bottles. IMHO! Of course, if they aren't moving off the shelf at the minimum...they should ship them to Oregon where they would be most appreciated :grin:

Josh
12-02-2009, 04:15
Are "state minimum" prices still published for prior years of Handy?

Any stores still carrying previous vintages should be able to charge a premium IF they wanted to, considering their cost to run their business has been continuous since they purchased those bottles. IMHO! Of course, if they aren't moving off the shelf at the minimum...they should ship them to Oregon where they would be most appreciated :grin:

The issue is not whether they have a right to charge more. They clearly do. The problem is when stores advertise the state minimum and then charge more. That's deceptive and shows a contempt for the customer rather than a desire to cater to their needs.

I have more respect for a store that is up front about the fact that they charge more on some items than one that claims to sell at state minimum but sells top-shelfers and special releases at a premium.

I think the best way to deal with those sorts of stores is to
1) Call them on it, in person, hopefully with other customers around
2) Post the name and location of the store on SB.com
3) Tell your friends who might use this store about it
4) File a BBB complaint and write letters to the store and the state LCB and
4) Don't go back there again until they make an effort to rectify the situation and/or apologize

In other words, make yourself the biggest pita you can.