Re: My Replacement Flask!
I would send them a copy of that post, Dave, with a note that it's been posted on a prominant message board for bourbon enthusiasts.
$0.02
Re: My Replacement Flask!
Nightcap,
Here's the message I sent to Nordale when they first informed me that they would instantly replace the broken flask.
*****
Mike,
What amazing service! And on a Sunday, to boot!
You have earned (or are about to earn) yourself a favorable mention at my favorite cyber-forum, www.straightbourbon.com.
Thank you for your prompt and favorable response.
Yours truly,
Dave Morefield
----- Original Message -----
From: NORDALE Services
To: David Morefield
Sent: Sunday, December 07, 2003 11:04 AM
Subject: Re: Broken Flask
Hi David,
Not a problem. We are sending you a new 3.5 oz flask out on Monday.
At 01:01 AM 12/7/2003, you wrote:
I recently ordered both the 2.5 oz. and 3.5 oz. flasks.
The smaller one is doing fine.
The larger one broke the first time I tried to use it, [snip]
****
I suppose it wouldn't hurt to follow your suggestion, as well.
Yours truly,
Dave Morefield