I've seen a few mentions of this retailer, so I hope I can get some feedback. I placed an order on Jan 17 and my status is still just 'processing'. I've received no emails since the order verification despite having sent an email Last Saturday. My order at 'Stirling Fine Wines' languished for 12 days before I received shipping info. Is this delay typical or am I not likely to get my order? [The bottles I ordered are now listed as 'Out of Stock']