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  1. #1
    Guru
    Join Date
    May 2013
    Location
    Louisville, KY
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    2,396

    Customer relations......wow.......

    So, out of curiosity, I sent an email to D_____, per the 'contact us' button on their own web page, asking if their 9 and 14 year whiskies are something they plan to keep releasing or if it was just a one time thing. Here's the response I got:

    I am wondering if you are talking about the 8 Year Old or the Barrel Select as I am not showing that we make a 9 Year Old. If you do have a bottle of G_____D_____ 9 Year Old, could you please take a picture of it and respond to this email with the photo attached?


    There's so much wrong with that reply, I don't know what to think of the company now.

    wow.


    does anyone with some actual knowledge of the company know the answer to my question?
    Last edited by 393foureyedfox; 01-13-2014 at 13:30.

 

 

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